Fix bug importing mail

If you're having bug downloading email from your old account into Gmail or if emails are missing or deleted after your import, follow the tips below.

If you only desire new mail, set up automatic forwarding instead.

Quick fixes to effort get-go

If you're having problems importing your mail, try each of the steps below. After you endeavor each one, cheque to run across if the trouble is fixed.

  • Check that you lot entered the right countersign.
  • Make sure the account you're trying to import from still works.
  • Delete and then add back the electronic mail address you're importing from. Here's how:
  1. On your computer, open Gmail.
  2. In the top right, click SettingsSettings and then  Meet all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Cheque mail from other accounts" department, delete the e-mail address you're importing from, then add information technology back.

If the above steps didn't piece of work, check for problems with the plan Gmail uses to get mail from other accounts.

Prepare problems connecting to another business relationship

Choose the type of account you're having problems importing from:

A unlike e-mail provider

If yous're having bug importing e-mail from another email account, similar Outlook or Yahoo, bank check your other email account'south settings. Brand sure:

  • The proper name of the other e-mail's POP server is the same as the one yous entered in Gmail
  • The other email program allows leaving messages on the server
  • The port is either 110 or 995

If filling in the right info doesn't work or if your other provider doesn't provide Pop access, contact the provider.

A different Gmail address

If you're having problems importing your mail from some other Gmail accost, including one yous got through piece of work, school, or another organization, try these steps.

Change your admission settings

If you cease Gmail from blocking certain apps and accounts, your import might start working. In the business relationship you're importing from, effort allowing admission to your account.

Check your Popular settings

Step 1: In the account you lot want to import from, check that you've prepare POP.

  1. On your computer, open your email business relationship.
  2. In the superlative right, click SettingsSettings and then See all settings .
  3. Open the "Forwarding and POP/IMAP" tab.
  4. In the "Pop Download" section, check that it says "POP is enabled."

Step 2: In the account y'all want to import to, check your import settings.

  1. On your calculator, open Gmail.
  2. In the elevation correct, click SettingsSettings and then See all settings .
  3. Open up the "Accounts and Import" tab.
  4. In the "Check mail from other accounts" section, select the account you're trying to import from.
  5. Make sure you're using the following settings:
    • Username: Your total electronic mail address (for example, yourname@yourdomain.com)
    • Password: Your Gmail password
    • POP Server: pop.gmail.com
    • Port: 995
    • Leave a copy of retrieved bulletin on the server: Unchecked
    • Always utilize a secure connection (SSL) when retrieving mail: Checked
  6. If you aren't getting emails after ii hours, cheque for other problems.

Other issues getting email

If you have i of the post-obit problems, try once again after or make it touch with your other email provider:

  • Connexion timed out
  • Connection reset
  • Emails arrive more than once
  • Emails arrive in the wrong order
  • Withal getting new emails after you stopped an import

For the problems below, follow the steps. If the steps don't work, try once more later or contact your other email provider.

Read mistake

Delete or motion the oldest email that wasn't imported.

Empty line

Wait for an email that has a unmarried period on a line past itself. Delete this email.

Besides many messages on the other server

Your other account has more emails than Gmail is able to import. Yous can:

  • Delete emails from your other inbox
  • Motility some emails from your inbox into folders

Some emails don't get in

Try searching for your postal service:

  1. On your computer, open Gmail.
  2. In the search bar at the top, enter "in:anywhere" and and so your search terms.
  3. Printing Return or Enter.

Y'all tin as well cheque folders in your other email account for mail that didn't import.

Can't find emails after import

If some of your emails are missing after yous imported them, follow the steps beneath. After you lot endeavor each step, check to see if the trouble is fixed.

Pace two: Cheque the size of your email

Gmail can't import emails that are 150 MB or bigger, including any attachments.

Here'southward how to search Gmail for emails by size:

  1. Open Gmail.
  2. In the search box:
    • To search for emails by size, enter size: followed by the size in bytes. For example: size:1000000
    • To search for emails bigger than a sure size, enter larger: followed by the size in bytes. For case: larger:10M
    • To search for emails smaller than a certain size, enter smaller: followed by the size in bytes. For instance: smaller:10M

To check the size of an email from a different provider, like Outlook or Yahoo, refer to the other provider's customer support.

Even so having problems

If you nevertheless take problems, check your account settings, contact your third-party e-mail provider, or post a question in the Gmail Assistance Forum.

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